Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using the Medsla Technologies website, placing orders, or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Company Information
Medsla Technologies is a medical technology company registered in India, engaged in the sale of medical devices and provision of biomedical engineering services. All business transactions are governed by the laws of India.
3. Products and Services
3.1 Product Information
We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product information is complete, reliable, or error-free. Products may vary slightly from images shown.
3.2 Pricing
All prices are subject to change without notice. Prices quoted are valid for a specified period as indicated in the quotation. Final pricing will be confirmed at the time of order.
3.3 Availability
Product availability is subject to stock and manufacturer supply. We reserve the right to discontinue products without prior notice.
4. Ordering and Payment
4.1 Order Process
Orders are subject to acceptance by Medsla Technologies. We reserve the right to refuse or cancel orders at our discretion. A binding contract is formed only upon our written order confirmation.
4.2 Payment Terms
Payment terms will be specified in the quotation or invoice. Standard payment terms are net 30 days from invoice date for approved credit accounts. Advance payment may be required for new customers or large orders.
4.3 Taxes
All prices are exclusive of applicable taxes (GST, customs duties, etc.) unless explicitly stated otherwise. Buyers are responsible for all applicable taxes.
5. Delivery and Shipping
Delivery times are estimates and not guaranteed. Risk of loss passes to the buyer upon delivery to the carrier. We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
6. Warranty
6.1 Manufacturer Warranty
Products are covered by the manufacturer's warranty as specified in the product documentation. Warranty periods and terms vary by product and manufacturer.
6.2 Service Warranty
Our installation and service work is warranted for 90 days from completion against defects in workmanship. This warranty does not cover consumables, wear parts, or damage caused by misuse.
6.3 Warranty Exclusions
Warranty does not cover:
- Damage from improper use, negligence, or accidents
- Unauthorized modifications or repairs
- Normal wear and consumable parts
- Damage from power surges or environmental factors
- Products used outside their specified operating conditions
7. Returns and Cancellations
Returns are subject to prior approval and restocking fees may apply. Custom orders and special-order items are non-returnable. Defective products must be reported within 7 days of delivery.
8. Limitation of Liability
To the maximum extent permitted by law, Medsla Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product or service in question.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Medsla Technologies or its content suppliers and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Regulatory Compliance
Buyers are responsible for ensuring that purchased products comply with all applicable local regulations and are suitable for their intended use. Certain products may require regulatory approvals or licenses for operation.
11. Governing Law and Disputes
These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City], India. Parties agree to attempt resolution through good-faith negotiation before initiating legal proceedings.
12. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this website. Continued use of our website or services constitutes acceptance of modified terms.
13. Contact Information
For questions regarding these Terms of Service, please contact:
Medsla Technologies
Email: legal@medsla.com
Phone: +91 (XXX) XXX-XXXX